Mark Fawcett of Release Money Group

We spoke with Mark Fawcett, Sales and Marketing Director of Release Money Group, to talk about companies cutting corners, farming in France and why it's all about bespoke advice...

1) Firstly, what exactly does Release Money Group do, and what is your role within the company?

Release Money Group offers bespoke advice on a range of financial solutions and services and houses the companies Varden Nuttall and Debt Release Direct from a debt management perspective. We offer IVAs, Debt Management Plans, Protected Trust Deeds, bankruptcy and more.

2) When did you join Release Money and what did you do before?

I joined Release Money Group 12 months ago, before which I consulted for a number of companies and before that I worked for eight years at Baines & Ernst.

3) What kind of debt management advice do you give?

We offer the best possible bespoke advice for each client’s individual situation. That advice is always open, honest and ethical.

4) What do you think is the biggest issue at the moment in the debt solutions industry?

The biggest issue in the debt solutions industry at the moment is the companies out there who cut corners, give misleading advice or are unethical in their approach to debt management. This kind of behaviour and attitude is what unfortunately gives all debt management companies a bad name and can make the job of instilling faith into the public even more difficult than it already is.

5) How does the majority of your business reach you? Do you offer incentives to brokers for referrals?

We drive business through a number of different channels and a lot of our business is introduced through partners. For introducers, we offer leading remuneration packages and always ensure top quality service for all of our clients.

6) What kind of cases do you deal with on a regular basis?

We regularly deal with cases ranging from Debt Management Plans, IVAs, Protected Trust Deeds, bankruptcy, sequestration, full and final settlements. It does not matter if a client is employed or unemployed, young or old, single or with a family, we will never pre-judge a client by their circumstances and always strive to help them and offer a suitable debt solution.

7) What is the most common reason for people getting into debt?

The most common cause for people getting into debt is a change in circumstances. The usual situations being a loss of job, change of relationship, divorce, addition of a child, death in the family.

8) What less well-known options are available to those seeking debt management that brokers may want to refer their clients to you for?

I think people often overlook bankruptcy as they see it is a last resort. This is not always the case, sometimes this could be the most suitable debt solution for them.

9) What do you predict happening in the future with regard to the debt management sector?

I think the guidelines that debt management companies have to follow will become more rigid and I am hoping that the protocol debt management plan that was recently discussed at the DRF conference will become a reality and is seen as a suitable debt solution.

10) If you weren’t working at Release Money what do you think you would be doing instead?

If I wasn’t at Release Money Group I would be farming in France with my family and enjoying getting back to nature.

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