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P for Pressure
A case that instantly springs to mind was from a couple of years ago, which I even mention in meetings even to this day. I went to meet Lucy Clarke who was an old lady, just shy of 70 years old, who was living alone and owned her own house. She had accrued £45,000 worth of credit card debt and did not know what to do.
Despite the meeting being pre-arranged, when I went to see Lucy she was a nervous wreck. She was even scared to answer the telephone. On my first visit the phone rang three times whilst I was there and she didn’t pick it up.
The fear in her was plain to see. This was as a result of six to nine months of constant letters and phone calls from her creditors. They rang her seven days a week morning, noon and night. The pure pressure and hassle Lucy received was virtually ‘killing her’.
We discussed what debt plans were viable and it was obvious that a debt management plan (DMP) was right for her as she owned her own house. However, she could only afford half of the initial fee to sign up to a DMP. Lucy subsequently spoke to a close friend who sponsored her and gave her the rest of the money needed to sign up to the plan.
Lucy will never be able to pay the debt off as she’s retired and has no chance of increasing her income except for her pension. Why the creditors let her get in £45,000 worth of unsecured debt I’ll never know, but she’s doing absolutely fine now and is a much happier person after getting the creditors off her back.
People sign up to plans for different reasons but Lucy’s was obvious - to stop the hassle and let her enjoy the rest of her life.

